Effective Date: October 5, 2026
Compass Care, LLC (“Compass Care,” “we,” “our,” or “us”) respects the privacy of the individuals and families we serve. We understand that conversations about aging, health, caregiving, senior living, safety, and end-of-life planning can involve personal and sensitive information.
This Consumer Health Data Privacy Policy explains how Compass Care collects, uses, shares, and protects consumer health data and how consumers may exercise their rights under the Washington My Health My Data Act (“MHMDA”), Chapter 19.373 RCW.
This policy is separate from Compass Care's general Privacy Policy.
Depending on how you interact with Compass Care and the services you request, we may collect consumer health data that you voluntarily provide to us, including information concerning:
Washington's definition of consumer health data is broad and includes identifiable information concerning health conditions, symptoms, treatment, medications and information identifying a consumer as seeking healthcare services.
Compass Care may collect and use consumer health data to:
Compass Care will not collect or use additional categories of consumer health data for purposes materially different from those disclosed in this policy without providing the disclosures and obtaining consent when required by applicable law. Washington law specifically restricts collecting or using undisclosed categories of consumer health data or using the data for undisclosed purposes without affirmative consent.
We may collect consumer health data directly from:
Compass Care does not sell consumer health data.
When necessary to provide a service requested by a consumer, or when the consumer has provided any consent required by law, Compass Care may share limited consumer health data necessary to assist the consumer.
Depending on the services requested, this may include information concerning care needs, mobility, cognition, safety, assistance with activities of daily living, living preferences, or other information reasonably necessary to evaluate or coordinate requested services.
Washington generally requires consent before collecting consumer health data unless collection is necessary to provide a requested product or service. Sharing likewise generally requires separate consent unless necessary to provide the requested product or service.
Depending on the services requested and appropriate authorization or consent, consumer health data may be provided to or processed by categories of organizations such as:
Compass Care uses service providers and technology systems to operate its business. Access to consumer health data is limited to individuals and providers for whom access is reasonably necessary to perform the requested services or authorized business functions.
Washington law requires businesses subject to MHMDA to restrict employee, processor, and contractor access to consumer health data to those who need it for the authorized or requested purpose and to maintain reasonable administrative, technical, and physical safeguards.
Subject to applicable Washington law, consumers may have the right to:
Compass Care may take reasonable steps to verify the identity of an individual making a privacy request before providing, changing, or deleting consumer health data.
You are not required to create a new account to exercise your rights.
To exercise your rights regarding consumer health data, please contact:
Compass Care, LLC
Spokane Valley, Washington
Email: jessica@compasscarepro.com
Phone: 509-995-5554
Website: CompassCarePro.com
Please include “Consumer Health Data Privacy Request” in the subject line of an email when possible.
We may request additional information reasonably necessary to verify your identity before processing a request.
Where Compass Care relies upon your consent to collect or share consumer health data, you may withdraw that consent for future collection or sharing by contacting Compass Care using the information above.
Withdrawal of consent will not affect processing that occurred before the withdrawal.
In some circumstances, withdrawing consent may limit Compass Care's ability to provide services you have requested.
Consumers may request deletion of consumer health data as provided under applicable Washington law.
When required, Compass Care will delete qualifying consumer health data from its records and take appropriate steps regarding data maintained by processors, contractors, or other parties as required by law.
Certain information may be retained when permitted or required by applicable law.
Compass Care takes reasonable administrative, technical, and physical measures designed to protect consumer health data from unauthorized access, disclosure, alteration, or loss.
Access to consumer health information is limited to individuals who reasonably need the information to provide requested services or perform authorized business functions.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Compass Care's website and services are primarily intended for adults seeking information or assistance regarding aging and senior care.
Compass Care does not knowingly collect consumer health data directly from children through its website for marketing purposes.
Compass Care may update this Consumer Health Data Privacy Policy when its services, technology, data practices, or legal obligations change.
If we materially change the categories of consumer health data we collect or the purposes for which we collect, use, or share that information, we will update this policy and obtain consent when required by applicable law.
The effective date shown at the top of this policy identifies when this version became effective.
Questions about this Consumer Health Data Privacy Policy or Compass Care's privacy practices may be directed to:
Compass Care, LLC
Spokane Valley, Washington
Website: CompassCarePro.com
Email: jessica@compasscarepro.com
Phone: 509-995-5554
